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22nd IEEE International Conference on Software Quality, Reliability and Security Companion, QRS-C 2022 ; : 307-314, 2022.
Article in English | Scopus | ID: covidwho-2295936

ABSTRACT

Based on a systematical discussion of the logical relationship between social mentality as a psychological basis of social actions and institutions and social governance, and the online emotion as the core element of the dynamic tendency of internet-based social mentality to form emotional energy to promote the operation of the internet society, this paper conducts an empirical study on the online social mentality and public sentiment guidance during the COVID-19 epidemic in mainland China. We use more than 1 million Weibo dynamic data of 104 accounts of three different types including official media, self-media, and big V media and conduct emotional calculation and judgment to address our objectives. The results show that the public sentiment presented by Weibo as the carrier is mainly positive, among which the official media play a positive role in guiding emotions, while the role played by big Vs' is limited during the COVID-19 epidemic. There exists different public sentiment stemmed from the regional differences brought by the heterogeneity of social governance, economic and social development beyond the media guidance. The study provides valuable internet governance experience on how the government can guide the public to respond to and deal with the crisis with a positive attitude when major public health emergencies occur in the future. © 2022 IEEE.

2.
3rd International Conference on Next Generation Computing Applications, NextComp 2022 ; 2022.
Article in English | Scopus | ID: covidwho-2136447

ABSTRACT

The COVID-19 pandemic the past years has forced Higher Education Institutions (HEIs) to fast-track digital transformation, specifically moving to an online environment. The online environment requires students to have access to the Internet, mobile technologies and data. The past years, a number of HEIs have become a smart campus, using networked technologies to facilitate teaching and learning, communication, campus security and advanced information technology (IT). HEIs constantly need to monitor and improve Internet management practices and relevant IT resources for their users. The Internet has become the foundation on which most IT resources rely and thus Internet management is a distinctive competency for a HEI. South African HEIs have limited Internet resources and are expected to use these resources optimally to ensure efficient and effective Internet connectivity on all campuses for all users and applications. The aim of this study was to determine the present Internet management practices at South African HEIs and to determine which elements may require change to optimize South African HEIs' Internet provision to their users. A best practices HEIs Internet management business model is presented. © 2022 IEEE.

3.
7th International Workshop on Socio-Technical Perspective in IS Development, STPIS 2021 ; 3016:232-242, 2021.
Article in English | Scopus | ID: covidwho-1589306

ABSTRACT

There is an increasing threat posed by terrorism in modern day, and with the internet enabling new ways of disseminating online terrorist propaganda, audiences and support for terrorist groups are growing. The complex linkage between society and technology is become ever more critical as the world continues to shift more day-to-day life online, and this notion has increased greatly during the coronavirus global pandemic where online platforms have become an essential aspect for communicating. The spread of online terrorist propaganda has sparked concerns about the governance of Internet. However, Internet governance is multifaceted, complex and can be examined through various lenses. This paper argues that there is a need for a socio-technical perspective, exploring the inextricable linkages between societies and technology, on Internet governance. Focusing on the UK’s approach to governing terrorist propaganda, the paper highlights the strengths and limitations of the model of national law and regulation. © 2021 Copyright for this paper by its authors.

4.
Int J Inf Manage ; 55: 102171, 2020 Dec.
Article in English | MEDLINE | ID: covidwho-1152386

ABSTRACT

The Covid-19 pandemic has led to an inevitable surge in the use of digital technologies due to the social distancing norms and nationwide lockdowns. People and organizations all over the world have had to adjust to new ways of work and life. We explore possible scenarios of the digital surge and the research issues that arise. An increase in digitalization is leading firms and educational institutions to shift to work-from-home (WFH). Blockchain technology will become important and will entail research on design and regulations. Gig workers and the gig economy is likely to increase in scale, raising questions of work allocation, collaboration, motivation, and aspects of work overload and presenteeism. Workplace monitoring and technostress issues will become prominent with an increase in digital presence. Online fraud is likely to grow, along with research on managing security. The regulation of the internet, a key resource, will be crucial post-pandemic. Research may address the consequences and causes of the digital divide. Further, the issues of net neutrality and zero-rating plans will merit scrutiny. A key research issue will also be the impact and consequences of internet shutdowns, frequently resorted to by countries. Digital money, too, assumes importance in crisis situations and research will address their adoption, consequences, and mode. Aspects of surveillance and privacy gain importance with increased digital usage.

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